Unfortunately, many users were unable to claim the Grass airdrop due to a service outage on Phantom Wallet, the wallet on which Solana is based. This caused some users to be unable to access their tokens. Phantom Wallet subsequently posted a message on X saying that some services were affected and advised users to retry transactions. For some Grass Network users, their wallet addresses were incorrectly displayed as "ineligible" despite meeting the requirements, which was frustrating.