Unfortunately, many users were unable to claim the Grass airdrop due to an outage experienced by Phantom Wallet, the wallet on which Solana is based. This left some users unable to access their tokens. Phantom Wallet subsequently posted a message on X saying that some services were disrupted and advised users to retry transactions. For some Grass Network users, it was frustrating that their wallet addresses were incorrectly displayed as "ineligible" despite meeting the requirements.